As a company that values its customers, we strive to provide you with an experience that makes you feel confident in your purchase and use of our products and services. We hope your selection brings you many years of enjoyment.

If for any reason you are not satisfied with your purchase, you may return it within 30 days to any Sabghi Jewelers or sabghijewelers.com. Or you may exchange it within 90 days of purchase at any Sabghi Jewelers.

• Watches may be returned within 30 days at any Sabghi Jewelers or sabghijewelers.com. Or exchanged within 30 days at any Sabghi Jewelers
• Watches must be in original condition (unworn and unaltered) and accompanied by the original packaging, instructions and warranty documents.
• Custom designed merchandise, class rings, special ordered watches and items engraved with personalized information cannot be returned or exchanged.
• If you purchased an item from sabghijewelers.com and had it shipped directly to you, please follow the instructions on yourpacking slip (also listed below:)
  • Indicate the return reason in the Return Reason column on the front of the packing slip next to the line item you are returning.
  • Include your packing slip and all original documentation with your merchandise (you may want to make a copy of your packing slip for yourself).
  • Please ship your merchandise pre-paid and insured for the full purchase price to the address indicated on your packing slip.

Please Note: Your packing slip must accompany your return. All returns are subject to inspection by our Quality Assurance team before a refund is processed. We will credit your original method of payment excluding delivery charges within 30 days of receiving your return. sabghijewelers.com is not responsible for merchandise that it does not receive or that is not returned in accordance with these terms.

Shipments to Addresses Other than the Billing Address. For your protection, merchandise cannot be shipped to an address other than the billing address associated with your method of payment.

Orders for in-stock merchandise that does not require ring sizing:

Orders that are placed and payment approved by 11:59 PM Monday - Friday EST will be shipped no later than the next business day. (Business days are Monday - Friday, excluding U.S. federal holidays).

Orders that are placed and payment approved on Saturdays, Sundays or holidays will be shipped the following business day. (Business days are Monday - Friday, excluding U.S. federal holidays).

If ring-sizing services are required please allow up to three business days before the order is shipped.

Once your order has been shipped, you will receive an e-mail from Sabghi Jewelers containing the tracking information and a link to the carrier's website.

SabghiJewelers.com is committed to protecting our customers' personal information. All orders are transmitted in an encrypted format. To be sure that your order is secure, simply check your Web browser while you are in the ordering section. Most browsers use some sort of symbol to alert you to the fact that you are on a secured Web site. For example, Netscape and Internet Explorer use icons - either a padlock or a key - in the bottom left hand corner that appear when the site is secured.

We will store your shipping and billing information if you create an account with us, but this information will not be used by anyone but Sabghi Jewelers and the third parties who provide services related to SabghiJewelers.com as described below in our privacy policy.

At checkout, we require the credit card customer identification number (CIN) with every online purchase made with American Express, MasterCard and Visa Cards. The CIN is a 3 or 4 digit numeric value that provides a cryptographic check of the information embossed on the card. This security feature is designed to protect you against consumer fraud. Your CIN will not be stored or maintained on any of our systems and you will need to provide the number every time a purchase is made on SabghiJewelers.com.

At SabghiJewelers.com, we are committed to providing excellent customer service and outstanding value in fine jewelry while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information regarding, for example, your product and service preferences, dates of special occasions related to people you buy gifts for (e.g., birthdays), and billing and shipping information. Under no circumstances do we sell or rent this information to other businesses, and we protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in Sabghi Jewelers. Our Privacy Policy is explained in more detail below.

For those individuals who visit our site but do not make a purchase, we collect and store IP ("Internet Protocol") addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic data, such as geographic areas our visitors are from and visitor browsing patterns. For those who make a purchase on SabghiJewelers.com, in order to fulfill the order, we collect and store your name, address, shipping information, e-mail address, telephone number, purchase data, and billing information.

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Currently, if you place an item in a shopping basket during your visit to SabghiJewelers.com, we will create a cookie containing a unique customer number on your computer. This function enables us to store items in your shopping cart until you make a purchase. Most web browsers automatically accept cookies, but you can usually change your browser to prevent such acceptance, which will result in your inability to purchase online from us. We do not retain any individualized information as a result of our use of cookies.

We and the third parties who provide services related to SabghiJewelers.com will use the information referenced above to fulfill your order and provide services related to SabghiJewelers.com or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, Web site evaluation, data analysis and, where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform.

In addition to using the information referenced above to fulfill your purchase order, we also retain some of that information in our customer database. We use that information to track your order, to respond to your inquiries and to enable subsequent purchases you wish to make easier and faster. We also may use that information, from time to time, to contact you and allow third parties to contact you with our consent concerning products, services, sales or special promotions of SabghiJewelers.com , as well as third-party products and services . We try to limit those contacts to those that might be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at the mailing address, e-mail address or phone number provided below:

SabghiJewelers
Customer Service
P.O. Box 52
Fayetteville, TN 37334

or

1-877-523-5224

or email das@sabghijewelers.com

We currently send e-mails only to those SabghiJewelers.com customers who are interested in receiving information about our products and services. If you have previously received such e-mails, but no longer want to, contact us by one of the methods referenced above or by unsubscribing to an e-mail you receive from us.

Please be advised that since promotions may already be in process at the time of your request, it may take up to ten days before electronic contacts cease. As a result, you may receive mail or other solicitations from SabghiJewelers.com for a brief period of time after you make your request. You may also use the above addresses and phone number to correct or update any of the individual information we have stored.

Currently, the SabghiJewelers.com customer information that we maintain is stored in our internet database and in our corporate customer database. We limit access to that information to those within our organization with a business need to know. Most of our employees do not have access to that information. In addition, we enforce a policy against unauthorized disclosure or use of the information you share with us, and we instruct our employees concerning that policy. Those employees that do have access are required to abide by our privacy policy. We also require that those third parties who provide services to us and may have access to customer information (such as the third parties who provide Web site, customer service, data collection, storage and reporting services and mail vendors) share our commitment to maintaining your privacy and adhere to our company's nondisclosure requirements. As stated above, we do not under any circumstances sell or rent customer information to any outside company or organization nor do we permit any such organization to use customer information for its own business purposes.

In fact, we will release specific information about you only if we are compelled to do so to comply with valid legal processes such as a search warrant, subpoena or court order, or a valid administrative request from a law enforcement agency, or in the unlikely situation where we, in good faith, believe such information is necessary to prevent harm to you or others. As with any business, it is possible that as our business develops, we might sell or buy online businesses or other assets. In such transactions, information about customers often is among the transferred assets. Accordingly, in the unlikely event that SabghiJewelers or substantially all of its assets related to this Web site, is acquired by a third party, such information may be one of the transferred assets. Under these circumstances SabghiJewelers.com would to the extent possible require the acquiring party to follow the practices described in this privacy policy. We use secure server technology to keep your personal information - including your billing and account information - as secure as possible Once your information is stored on our database, we have database security technologies and procedures in place to protect it from access by unauthorized employees or third parties.

Our site is not directed or marketed to children under the age of 18. We do not intentionally collect or store information on children. If we learn that a child has made a purchase from SabghiJewelers.com without his or her parent's consent, we immediately, upon parental request, void the sale and refund any monies collected on the return of the merchandise.

We may change or enhance our policy to improve our service to you. If we do change our policy, we will note those changes on our Web site. A message will be displayed on our home page for a period of time that a change has been made. We also may send an e-mail describing the changes. You are welcome to refer to this policy each time you are considering making a purchase.